| ©Copyright 2005 - 2012 by Resultant Contact Solutions, LLC. All rights reserved |
INCEPTION AND INNOVATION
Shawn Stoner and Stacie Stoner founded Resultant in 2005. For over
20 years, many of America's most prominent companies have benefited
from their keen business insights and their knack for creating contact
solutions that really work.
Why did they decide to start Resultant and why should you choose us?
Shawn: "I saw companies having calling solutions dictated to them by
people who didn't take the time to understand their products and services
and how customers used them. We also saw call center businesses stop
innovating and then struggle with managing their talent and technology.
Invariably, the results were fruit of the poison tree. Inadequate product,
project, and marketplace knowledge, paired with ideas that couldn't be
implemented long-term, left these companies with poor results."
Stacie: "Our approach is different. We want to understand our client's
vision, goals, and culture. Learning their business is always our first step."
Shawn: "We use this industry knowledge to treat their brand, their
customers, and their employees like our own and to provide them uniquely
effective solutions."
Stacie: "For us, it is a natural progression. Our dedicated Relationship
Managers learn a client's business and what it takes to engage their
customers and keep them coming back. We analyze our client's strengths
and the Resultant tools and tactics to be used. Then, it is time to execute.
We are there throughout the entire customer relationship cycle."
Shawn: "There is an old joke about consultants, 'If you're not part of the
solution, there's good money to be made in prolonging the problem'. From
previous experience, many of our clients have found it isn't funny when you
are writing the checks. We feel the same way. When a company invests
in consulting or teleservices solutions through Resultant, they are paying
for excellent results. And they deserve them...every time."
CONSTANTLY EVOLVING
In 2011, Resultant added Cole Eagland to our leadership team as Director
of Relationship Management. In this role, Cole heads our efforts to provide
maximum ROI to our existing client community and is responsible for
expanding our reach by creating new relationships. Prior to joining
Resultant, Cole led domestic and international call center organizations
and developed a successful track record improving sales and service
outcomes for prominent brands in a wide variety of industries.
Shawn Stoner and Stacie Stoner founded Resultant in 2005. For over
20 years, many of America's most prominent companies have benefited
from their keen business insights and their knack for creating contact
solutions that really work.
Why did they decide to start Resultant and why should you choose us?
Shawn: "I saw companies having calling solutions dictated to them by
people who didn't take the time to understand their products and services
and how customers used them. We also saw call center businesses stop
innovating and then struggle with managing their talent and technology.
Invariably, the results were fruit of the poison tree. Inadequate product,
project, and marketplace knowledge, paired with ideas that couldn't be
implemented long-term, left these companies with poor results."
Stacie: "Our approach is different. We want to understand our client's
vision, goals, and culture. Learning their business is always our first step."
Shawn: "We use this industry knowledge to treat their brand, their
customers, and their employees like our own and to provide them uniquely
effective solutions."
Stacie: "For us, it is a natural progression. Our dedicated Relationship
Managers learn a client's business and what it takes to engage their
customers and keep them coming back. We analyze our client's strengths
and the Resultant tools and tactics to be used. Then, it is time to execute.
We are there throughout the entire customer relationship cycle."
Shawn: "There is an old joke about consultants, 'If you're not part of the
solution, there's good money to be made in prolonging the problem'. From
previous experience, many of our clients have found it isn't funny when you
are writing the checks. We feel the same way. When a company invests
in consulting or teleservices solutions through Resultant, they are paying
for excellent results. And they deserve them...every time."
CONSTANTLY EVOLVING
In 2011, Resultant added Cole Eagland to our leadership team as Director
of Relationship Management. In this role, Cole heads our efforts to provide
maximum ROI to our existing client community and is responsible for
expanding our reach by creating new relationships. Prior to joining
Resultant, Cole led domestic and international call center organizations
and developed a successful track record improving sales and service
outcomes for prominent brands in a wide variety of industries.
We are passionate about:
 | Providing you the maximum | |
| ROI on every dollar you invest in our sales, marketing, and customer care efforts. | ||
| Helping differentiate your | |
| company from your competitors by promoting value-added services, quality of customer experience, strategic alliances, and community development... not just by price. | ||
| Creating lasting relationships | |
| that evolve from client - vendor into vital partnerships. | ||
| Growing Resultant to create | |
| new performance-based opportunities for career advancement and fulfillment for our team-members |
Resultant Contact Solutions
Call Center Consultants who actually get results = Resultants
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